You’ll need access to a computer or laptop with an internet connection. Adobe Connect might ask you to install or update a small plug-in so it will work correctly, but there’s nothing else you need to download. If you have a draft, assignment guidelines, or other documents you want to share with the tutor, have them saved on your computer somewhere where you can find them easily. Once you start the consultation, your tutor will walk you through the process of uploading your document into the program so both of you can view it.
Online consultations require an audio connection—while Adobe Connect does allow for text-based chat, typing slows down the conversation and can make it difficult to have a good discussion in the 45 minutes available. We strongly recommend that you use headphones and a microphone (headset, USB, or your computer’s built-in mic). If you don’t have this equipment available, you can also use a telephone as an audio connection.
We do not recommend the use of mobile devices or tablets (such as an iPad) for online consultations.